Privacy Policy
Interim version, pending legal review.
This policy covers the Vegardi app and the website vegardi.com. Both are provided by Vegardi Inc., 200 South Biscayne Boulevard, STE 4100, Miami, FL 33131, United States. Questions go to [email protected].
What we collect when you sign up
You can sign up with an email address and a password, or sign in with Google or Apple. With email sign-up we receive your email address and password. With Google or Apple we receive the account details that service shares with us, including your email address. The app does not ask your age.
The app also records which version of the Terms and this policy you accepted, and when.
Your profile
Your profile can hold your display name, a picture, your city and postal code, your country and time zone, your hardiness zone and climate profile, your experience level, and your unit, reminder and notification settings.
Location
If you give permission, the app reads your position while it is open, at low accuracy of about 1 km. It stores coordinates rounded to about 1 km, together with the city, label and postal code you choose.
We use this to search addresses, show weather and estimate your climate. Address search goes through Google Maps Platform. Your stored coordinates go to WeatherAPI.com for the weather. Climate data comes from NASA POWER.
Your garden and your photos
The app stores what you add: your growing systems, plants and plantings, tasks, notes, harvests, saved plants, spaces, gallery photos and support tickets. If you connect a smart plug, it reports its power state to Amazon Web Services IoT and to our database.
The app asks for camera access to photograph plants, and for photo library access so you can pick existing photos. It does not ask for the microphone or your contacts.
Photos go to private storage. The database rules for your profile, garden, tasks, photos and scans let only your account read them.
Plant Doctor, Garden Lens and Gardi
When you run Plant Doctor, the app uploads your photo to our storage. It then sends the photo's location in storage, your text, and details such as your crop, growing setup, country and season to our server at substrat.naturetech.co.il. Our server downloads the photo and sends it, with your text, to Google's Gemini models through Google Cloud. On this path the photo goes to Google and to no other AI provider.
Gardi chat runs through our servers to a language model. Our default provider is Google Gemini, and our software can be set to use other providers for chat text. Each chat turn sends our server context about you: your email, display name, experience level, location, weather, growing systems, plantings, tasks and recent nutrient readings. Your first name is used in what we send to the model. Photos you add in chat go to storage and are passed on as signed links, and a Gemini model checks them first.
We keep your chat messages, the facts our system extracts from your chats, and your scans with their results. We have no automatic deletion schedule for scans, and we have not confirmed one for chat messages.
Using your scans to improve Gardi
The setting Help improve Gardi is on by default. While it is on, your scans and the questions you ask may be used to improve Gardi. You can turn it off in Settings, and we record each change you make.
Crash reports and other services
Crash and performance reports go to Sentry, on servers in the United States. About one in ten sessions is sampled for performance.
If we offer paid features, purchases go through Apple or Google and RevenueCat, which receives your account ID. The app checks Expo servers for updates and uses Expo's push service for notifications.
The app contains no advertising software and does not use your advertising ID. It does not track you across other companies' apps.
Notifications
If you allow notifications, the app gets a push token for your device and stores it with your account, along with your device time zone. Turning notifications off removes the token.
The website
vegardi.com uses Google Analytics to count visits. It is on by default, the site shows no cookie banner, and Google Analytics sets its own cookies. The site tells Google Analytics to deny ad storage, ad user data and ad personalization. The site itself sets no cookies. It keeps a random ID in your browser storage so we can tell your photo checkups apart, and a flag if you dismiss the ribbon. The Plant Doctor page loads Google Fonts. The photo forms load Cloudflare Turnstile, and Cloudflare also delivers the site.
The waitlist form takes your email, an optional first name, where you signed up, any campaign tags in the link you followed, and your browser's user agent. The contact page is an email link.
When you check a photo on the website, we check that it shows plants and not people. We then store the photo, the crop and notes you gave, the result, the first 500 characters of your browser's user agent, and a record of which consent wording you saw and when. Where that feature is switched on, we also store a scrambled version of your IP address. You receive a deletion code. The photo is stored hidden and is shown to no one else. We keep it until you delete it with the code, and it does not expire.
Who else handles your data
- Supabase: our database, sign-in and file storage.
- Google: Gemini through Google Cloud, Maps Platform, Google Sign-In, and on the website Analytics and Fonts.
- Apple: Sign in with Apple.
- Sentry: crash and performance reports.
- RevenueCat: purchases, if offered.
- Expo: app updates and push notifications.
- Cloudflare: the website and its photo forms.
- WeatherAPI.com and NASA POWER: weather and climate.
- Amazon Web Services: smart plug data.
- Our own servers, which run Plant Doctor and Gardi.
Sentry sends data to servers in the United States. We have not confirmed where our database and the other services process your data, so it may be outside your country. Each service has its own terms for how it uses data, and we have not reviewed them all for this interim version.
Deleting your data
In the app, open Settings and choose Delete account. You confirm once. This deletes your garden, tasks, gallery, scans and diagnoses, chat memory and messages, the facts extracted from your chats, notification tokens, plugs and usage records. It then deletes your login and the files in your photo folder.
We keep four records that no longer identify you: which version of the Terms and this policy you accepted and when, a promotion code you redeemed, subscription facts (plan, platform and dates), and the shape of any support tickets (status, timing and number of messages). They carry no user ID, email or device ID.
Deleting your account does not send a deletion request to Sentry, RevenueCat, Expo or Google Cloud, so those services may still hold data about you. It also does not remove your waitlist entry or a website photo checkup, including one you added to your account. For a website photo, use the deletion code you received. For anything else, email [email protected] from your account address and a person will handle it by hand.
Copies of your data
The app has no export button. To ask for a copy of your data, email [email protected].
Children
Vegardi is not directed at children under 13, and we do not knowingly collect personal data from them.
Your choices
You can change camera, photo library, location and notification permissions in your device settings. You can turn off Help improve Gardi in Settings. You can delete your account. Depending on where you live, the law may give you further rights over your personal data. To use them, email [email protected].
Changes to this policy
When we publish a new version, the app shows it and asks you to accept it before you go on.
Contact
Vegardi Inc., 200 South Biscayne Boulevard, STE 4100, Miami, FL 33131, United States. Email: [email protected].